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Finance Tel Aviv-Yafo

Billing and Collection Specialist

Yotpo is looking for a high-energy, results-driven Billing & Collection Specialist to join our Finance Team. You will play a significant part in the finance operation of one of the fastest-growing companies in Israel today. 

You’ve seen us every time you shop online, but might not even know it. Yotpo is an eCommerce marketing platform helping create customer-centric shopping experiences for forward-thinking brands like Away Travel, THINX, and Steve Madden. We have four global locations and funding from investors including Bessemer, Blumberg Capital & Access Industries.

Responsibilities:

  • Review and verify deals for compliance with contractual terms, tax requirements, and revenue recognition standards
  • Operate the recurring billing cycle: set billing details in the billing system, run billing cycles in the systems, ensure accurate and timely billing operation and invoicing processes, and send invoices to customers.
  • Work with accounting team to develop strategies to maximize efficiency and effectiveness of Accounts Receivable policies and procedures
  • Assist in gathering data for quarterly tax filings to different tax authorities
  • Manage the status of accounts and balances for all customers worldwide, and meet monthly/quarterly collection goals
  • Proactively contact and follow up with clients to obtain payment processing in a timely manner
  • Communicate internally with relevant departments to understand and resolve payment delays
  • Process and monitor refunds, chargebacks and invoice disputes
  • Operate the licensing/provisioning flow within the billing system and the company’s internal tools
  • Report on collection and billing activities, Days Sales Outstanding (DSO), and accounts receivable aging status
  • Meet and develop billing and collection related KPIs/SLAs

  

Requirements

  • Collection/billing background with at least 2-3 years experience at SAAS companies
  • Native English speaker
  • Bachelor’s degree in a related field - an advantage
  • Previous experience with Zuora - a major advantage; Salesforce and Netsuite - an advantage
  • Previous experience with sales tax requirements and working with Avalara - an advantage
  • Sense of urgency and customer-oriented mindset
  • Ability to work independently, multitask and handle various priorities in a fast-paced environment 
  • Willingness to take on ad hoc projects
  • High level of quality awareness, accuracy, and attention to detail
  • Previous experience with Proficiency in Microsoft Excel/Google Sheets
  • Strong communication, organizational, problem-solving and analytical skills
  • Data-oriented with excellent analytical skills along with the ability to create and present detailed reports
You can find us here:
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Your personal data will be processed for the purposes of managing Yotpo’s recruitment related activities and will be shared with Greenhouse Software, Inc., a cloud services provider located in the USA and engaged by Yotpo to help manage its recruitment and hiring process. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site and will be subject to appropriate additional safeguards under Privacy Shield Framework. Your personal data will be retained by Yotpo as long as Yotpo determines it is necessary to evaluate your application for employment.
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