Why work at Yotpo?

Yotpo is a fast growing startup that is taking the reviews space by storm. Yotpo's innovative reviews solution is helping tens of thousands of online merchants leverage user generated content to increase social engagements, traffic to their sites, and ultimately helping them make more money.

Our headquarters are in Jaffa just a few minutes walk from Shuk Hapishpashim. We offer competitive salaries, employee stock options and the opportunity to work in a fun, highly motivated environment.

We are looking for superstars that are looking to made a difference and add value to a ambitious and highly skilled team. If you are someone who wants to solve real world problems, doesn't mind being disruptive in the process, and fits the requirements of any of the jobs below then we want to hear from you.

Open positions in Tel Aviv:

      Optimization Expert:
       The Optimization Expert will be responsible for managing the technical life cycle of Yotpo’s Premium clients.
      We are looking for someone who is responsible, friendly, hardworking and thrives in a fast-paced environment.
      Main responsibilities include, but are not limited to:
                          
      • Successfully grow customer accounts whilst applying Yotpo’s suite of features and solutions.
      • Proactive relationship management.
      • Identifying optimization points where Yotpo can drive additional value as well as identifying and pursuing organic growth opportunities within existing clients.
      • Simultaneously manage multiple client relationships successfully.
      • Capture and summarize client performance benchmarks and best practices.
      Requirements:
      • 5 years’ experience in account management (or equivalent).
      • Native English Speaker or comparable (spoken and written English must be mother tongue level). Additional languages a plus.
      • Technical orientation of web based technologies such as HTML, JS, CSS, Web Browsers functionality, Salesforce.
      • Flexibility to work within a fast-paced, industrious environment and able to adapt accordingly.
      • Bachelor’s degree required.
      • Work hours and work week are compliant to the US time zone, Monday - Friday.
      Please send CV to shelly@yotpo.com.
      Technical Support Representative:
      We are looking for a highly motivated English speaker to join our team as a Technical Support Representative.
      Job description:
      We are looking for someone who is responsible, friendly, hardworking and thrives in a fast-paced environment.
      Main responsibilities include, but are not limited to:
                          
      • Opening Bugs and escalating to QA if needed then tracking the bugs to resolution.
      • Troubleshoot reported issues.
      • Open bugs for QA if needed and follow through to resolution with customer
      • Create new articles or manuals for the yotpo knowledge base if needed.
      • Answer questions that have been posted in the knowledge base.
      • Install Yotpo's various features on the customer's website if needed.
      • Import reviews from Customers previous review systems.
      • Recognize upsell opportunities and leads for Sales.
      • Provide support for account management and sales departments in dealing with premium customers.
      • Recognize pattern of bugs/connectivity issues that are urgent and escalate accordingly.
      • Keep track of translations of new and recently updated languages.
      Requirements:
      • Ability to work on weekends from home (Friday and Saturday).
      • Native English Speaker or comparable (spoken and written English must be mother tongue level).
      • Must have at least 1 year of Technical Support experience.
      • Ability to communicate effectively in English with customers via email, chat or phone.
      • Must be a team player and able to handle and escalate issues as needed.
      • Technical orientation of web technologies such as HTML, Web Browsers functionality, Basic SQL.
      • CSS - advantage.
      • Troubleshooting skills.
      • Bachelor’s degree in Computer Science, Engineering or related field.
      This is a full-time position. The position is located in Yotpo's HQ in Tel Aviv. Please send CV to marla@yotpo.com.
      Junior Inside Sales position:
      This is a position for an energetic sales oriented individual.
      Job description:
                          
      • Work with new Yotpo B2B registrants and existing users.
      • Understand prospect needs and provide "soft sales" follow up.
      • Provide deeper understanding of Yotpo value.
      • Deliver product demonstrations and assist with the sales / closing process
      Requirements:
      • English at Mother tongue level (spoken and written). additional languages are an advantage.
      • Strong communication and negotiation skills.
      • Ability to work within US and EU business hours Monday-Friday.
      • Sales experience and understanding of e-commerce.
      • Ability to work with high volume lead flow. A strong closer.
      • This is a paced paced position for individuals with great work habits and passion for sales.
      This is a full-time position. The position is located in Yotpo's HQ in Tel Aviv. Please send CV to david@yotpo.com.
      Outbound Sales:
       This is a position for an experienced, assertive and savvy and salesperson.
      Job description:
      We are looking for someone who is responsible, friendly, hardworking and thrives in a fast-paced environment.
      Main responsibilities include, but are not limited to:
                          
      • Outbound efforts to reach new leads
      • Accurately qualify leads and identify the decision maker
      • Provide understanding of Yotpo value
      • Deliver product demonstrations and manage the sales and closing process
      Requirements:
      • Excellent communication and negotiation skills. A "door opener"
      • Sales experience and understanding of eCommerce
      • Strong commitment to success and the ability to work with high intensity with focus on success
      • This is a position which requires determination, hard work and "thick skin" - strong rewards package
      • English at Mother tongue level (spoken and written). Additional languages are an advantage
      • Working hours: M-Th, 14:00-24:00
      This is a fantastic job for a true hunter at heart! The position is located in Yotpo's HQ in Tel Aviv. Please send CV to david@yotpo.com.
      Backend Developer:
       We are currently looking for Back End developers with the following requirements:
                          
      • Knowledge of php/ruby/python/perl/c/c++/java and at least 3 years experience in one of them as a back-end system.
      • Basic knowledge of SQL (preferably MySQL).
      • Understanding and experience with NoSQL such as MongoDB or Neo4j is an advantage.
      • BCs or BS is an advantage.
      • At least one year experience with a Linux environment.
      • Highly motivated and with a passion for learning new things.
      • Team player with the capability to utilize any and all resources needed to execute a job.
      This is a full-time position. The position is located in Yotpo's HQ in Tel Aviv.
      Please send CV to vlad@yotpo.com.
      DevOps:
       We are currently looking for DevOps with the following requirements:
                          
      • At least 5 years experience with linux (Ubuntu, CentOs, Gentoo ext...).
      • Knowledge of Ruby/Python/Php/Perl and at least 3 years experience in one of them.
      • Three years experience with a cloud environment such as Rackspace or AWS.
      • At least 3 years experience with Puppet/Chef and working with open source projects.
      • One year experience with Ruby is an advantage.
      • Understanding and experience with NoSQL such as MongoDB or Neo4j is an advantage.
      • BCs or BS is an advantage.
      • Highly motivated and with a passion for learning new things.
      • Team player with the capability to utilize any and all resources needed to execute a job.
      Please send CV to vlad@yotpo.com.
      Frontend Developer:
       We are currently looking for a Frontend developer with the following requirements:
                          
      • 2 years minimum Web programming experience.
      • BS in computer science or a related field/Bachelors Degree with relevant certifications.
      • Deep knowledge and experience with HTML, CSS, JavaScript (particularly jQuery).
      • Experience in cross platform developing, responsive web development and mobile adjusting.
      • Knowledge in backend development and databases.
      • Knowledge in RoR - advantage.
      • Understanding the benefits of SEO and development skills in order to support SEO- advantage.
      • Highly motivated with a passion for learning new things.
      This is a full-time position. The position is located in Yotpo's HQ in Tel Aviv. Please send CV to billy@yotpo.com.

Open positions in the USA:

    Technical Support Representative:
    We are looking for a highly motivated English speaker to join our team as a Technical Support Representative.
    Job description:
    We are looking for someone who is responsible, friendly, hardworking and thrives in a fast-paced environment.
    Main responsibilities include, but are not limited to:
                        
    • Opening Bugs and escalating to QA if needed then tracking the bugs to resolution.
    • Troubleshoot reported issues.
    • Open bugs for QA if needed and follow through to resolution with customer
    • Create new articles or manuals for the yotpo knowledge base if needed.
    • Answer questions that have been posted in the knowledge base.
    • Install Yotpo's various features on the customer's website if needed.
    • Import reviews from Customers previous review systems.
    • Recognize upsell opportunities and leads for Sales.
    • Provide support for account management and sales departments in dealing with premium customers.
    • Recognize pattern of bugs/connectivity issues that are urgent and escalate accordingly.
    • Keep track of translations of new and recently updated languages.
    Requirements:
    • Ability to work on weekends from home (Friday and Saturday).
    • Native English Speaker or comparable (spoken and written English must be mother tongue level).
    • Must have at least 1 year of Technical Support experience.
    • Ability to communicate effectively in English with customers via email, chat or phone.
    • Must be a team player and able to handle and escalate issues as needed.
    • Technical orientation of web technologies such as HTML, Web Browsers functionality, Basic SQL.
    • CSS - advantage.
    • Troubleshooting skills.
    This is a full-time position. The position is located in Yotpo's HQ in San Francisco. Please send CV to shunit@yotpo.com.
    VP Biz Dev:
    The position is looking for a VP Biz Dev to join our team.
    Yotpo provides innovative social solutions for eCommerce stores.
    Job description and Requirements:
                        
    • Proven experience (at least 3 years) in establishing b2b deals across multiple channels.
    • Ability to build from the scratch a biz dev dept.
    • Experience in both distribution deals and value add deals.
    • Ability to identify and maximize potential of product to new untapped markets Maintain relationships with our existing ecommerce platforms.
    • Maintain relationships with our existing web development agency partners.
    • Research and reach out to new platforms for partnership, be in charge of the integration from start to finish.
    • Research and reach out to new web development agencies for partnerships.
    • Find new business opportunities and channels for growth (non-ecommerce platforms).
    • In charge of new value added partnerships (non-ecommerce platforms, Google Maps, Search, and Ads).
    • Build and maintain Yotpo affiliate program.
    • Find new marketing opportunities on existing platforms (for example marketing in admin in Prestashop).
    • Maintain a competitive analysis.
    • Responsible for conferences and events related to Yotpo's fields of expertise (ecommerce, SMB, social media).
    • Bachelor’s degree in Business, Economics or related field, MBA preferred.
    This is a full-time position. The position is located in Yotpo's HQ in Taylor St - San Francisco
    Please send CV to shunit@yotpo.com.
    Sales Ninja:
    Yotpo provides an innovative product reviews solution for eCommerce stores.
    We are currently looking for a sales Ninja to join our marketing.
    Job description:
                        
    • Drive new revenue to Yotpo through new client acquisition.
    • Build strong pipeline of sales opportunities and close business consistently at or above quota level.
    • Focus on large enterprise opportunities.
    • Identify upsell opportunities and revenue opportunities from existing accounts.
    • Deep understanding of corporate hierarchy and ability to reach and influence the decision maker.
    • Management multi-tiered enterprise level accounts.
    • Strong background in multi faced sales process and internal complications from enterprise opportunities.
    • Cultivate new leads.
    • Develop strong customer relations with clients.
    • Properly represent Yotpo to prospects and at trade shows.
    • Build strong personal relationships with prospects.
    • Strong analytics background and presentation skills.
    • Technical background preferred.
    • Bachelor’s degree in Business, Economics or related field.
    This is a full-time position. The position is located in Yotpo's HQ in Taylor St - San Francisco Please send CV to shunit@yotpo.com.
    Account Manager:
    Come work in a fun environment as an Account Manager.
    Join one of the fastest growing startups in the San Fran! We provide innovative social solutions for eCommerce stores.
    Key Responsibilities and Job description:
                        
    • Pre Sales technical support to sales prospects.
    • Post sales technical implementation and optimization for new clients.
    • Ongoing client support for technical issues and optimization questions.
    • Identify upsell opportunities within clients.
    • Provide clients with training and KPI plans for success.
    • Manage all client correspondence and information in Yotpo CRM/ Salesforce.com.
    • Meet with clients when needed for training purposes of advanced support.
    • Work with new Yotpo staff and train new sales agents on technical side of our solution.
    • Provide monthly account review of status and challenges of portfolio customers.
    • Deliver strategic data based decisions for upsell opportunities.
    • Identify potential churn and client displeasure in Yotpo services.
    • Execute a strict agenda for customer service and multiple touch points for delivery.
    • Bachelor’s degree in Business, Economics or related field.
    This is a full-time position. The position is located in Yotpo's HQ in Taylor St - San Francisco Please send CV to shunit@yotpo.com.
    Office Administrator:
    Come work in a fun environment as an office administrator.
    Join one of the fastest growing startups in the San Fran!
    We provide innovative social solutions for eCommerce stores.
    Job requirements:
                        
    • Working directly with CEO and CTO.
    • Bookkeeping and accounting: payroll, attendance reports, invoices, payments to suppliers, petty cash management and HR.
    • Bank: Bank account management, Visa's, tracking income/expenses, PayPal.
    • Working with company's Lawyer office: employee contracts, consulting contracts, general partnerships.
    • Recruitment: scheduling interviews, hiring.
    • Administration: office supplies, booking air tickets, working with suppliers.
    • Welfare: organizing fun days and social evenings, holiday coupons, volunteering days.
    • Accounting knowledge - an advantage.
    • Bachelor’s degree.
    This is a full-time position. The position is located in Yotpo's HQ in Taylor St - San Francisco Please send CV to shunit@yotpo.com.
    Head of marketing:
    We are seeking a highly experienced candidate to drive aggressive growth in brand awareness, website traffic, sales pipeline, and market share.
    
    The role includes Online Marketing, Brand strategy, Positioning & Messaging, SEO, SEM, Content Strategy, Web Analytics management. The reality is, we need you to be all these things but still stay focused on the big picture… So you need to be enthusiastic, creative, personable, team player, have an analytical mind, and generally be a world-class marketer.
                        
    The position has the following Responsibilities:
    • Brand and positioning strategy.
    • Corporate collateral and messaging.
    • Generate Enterprise sales pipeline using several marketing tools.
    • Develop and execute online marketing programs, campaigns and activities that deliver leads and pipeline to the sales organization.
    • Innovate and continuously improve online marketing programs and the web experience to ensure we are always best practice. Always be seeking new ways to engage customers.
    Job Requirements:
    This is a multi-disciplinary marketing role, the successful candidate will have a demonstrated track record of management, achievement, technical competence, proven ability to learn quickly on the job and manage multiple projects simultaneously with a range of internal and external customers.
    • Excellent communication skills in English.
    • 5-8 years in marketing, preferably B2B and/or SaaS organizations.
    • Marketing or Computing Degree with work experience gained in the high-tech B2B industry.
    • A highly analytical thinker with experience in web analytics and marketing automation tools such as Google Analytics, Omniture, A/B testing tools.
    • Demonstrable examples of delivering best practice in leading marketing programs.
    • Self-starter and independent. Sets own goals and manage themselves and teams to reach those goals.
    This is a full-time position. The position is located in New York.
    Please send CV to omer@yotpo.com.