Head of Ecommerce

Role & Responsibilities:

The Head of Ecommerce is responsible for creating and executing strategies to optimize and grow Savette’s ecommerce business, while ensuring a compelling and seamless consumer experience on the brand’s website. The Head of Ecommerce will have a deep understanding of the luxury accessories space, using this knowledge, sales data and current marketing initiatives to manage and execute all product buys for the ecommerce channel. The role will be hands on managing / updating the Savette.com website, as well as daily monitoring of the brand’s Shopify platform. Additionally, the Head of Ecommerce will work with Design & Development to ensure appropriate product mixes are represented, ensuring maximum profitability and success for the channel.

Primary Responsibilities

• Own and manage all items related to brand’s ecommerce store via Shopify platfor
• Monitor all sales activity and manage any issues that arise on the brand’s ecommerce website
• Partner with Design on a seasonal basis to make updates to the site’s imagery and layout, engaging site developer if necessary
• Execute all updates to product availability, ensuring all internal systems are aligned
• Develop and maintain demand forecasts for all product offerings available on Savette.com; Review forecasts incorporating shifts due to marketing, promotion or line specific expansion
• Research demand drivers, review historical sales trends, prepare forecast data, and evaluate forecast results
• Develop and execute seasonal ecommerce buy four times per year based on projections and sales goals
• Review SKU inventory position and collaborate with Production to address additional off-season or core stock requirements
• Produce weekly and monthly reporting of KPIs, identifying opportunities to maximize inventory productivity, and assessing key takeaways to be implemented in future assortments
• Work closely with Digital Marketing to implement impactful marketing strategies that are tailored to the ecommerce audience; analyze, report and reforecast based on performance of marketing initiatives
• Collaborate and communicate with Wholesale Sales team to build, differentiate and align Wholesale and Ecommerce strategies
• Oversee the Ecommerce channel P&L; partner with Finance on budget, planning and forecasting

Qualifications

• 5 -7 years’ experience in Ecommerce for a luxury apparel or accessories brand
• Robust experience working with Shopify reporting and analytics
• Adept at backend website management for a headless website via Sanity
• Strong analytical skills and a data-driven decision-making approach
• Product focus and Merchandising background is a PLUS
• A broad understanding of digital marketing strategies and consumer behaviors as it pertains to Ecommerce channels
• Exceptional collaboration skills, with a demonstrated ability to work across multiple cross-functional teams
• A strong sense of ownership and drive, with the ability to think strategically and execute tactically
• Agile, with an ability to adapt and adjust to shifting priorities
• Advanced Excel skills
• Proficiency in Google Workspace
• Excellent organizational skills
• Proactive and self-motivated mindset
• Degree level education in a related field or relevant professional experience

Please email careers@savette.com with your resume, cover letter, and any other pertinent materials.