“Yotpo is a fundamental part of our recommended tech stack.”
Laura Doonin, Commercial DirectorAt Dr. Squatch, we’re raising the bar on men’s personal care with our line of natural, high-performance products. We’re on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!
Dr. Squatch is looking for a detail-oriented and results-driven Retention & Merchandising Strategy Manager to join the Retention Team and support our efforts in engaging, nurturing, and driving customer loyalty. In this role, you will be responsible for managing and optimizing our retention strategies across retention platforms (direct mail, email, SMS, loyalty), driving list growth, and leading performance reporting. You will be pivotal in enhancing customer loyalty and driving continuous growth through innovative and data-driven approaches.
This role will report to the Associate Director of Retention and work collaboratively across all Marketing teams. The Retention Strategist will work hand-in-hand with key company leaders to manage critical business tasks and strategies.
This full-time, hybrid position with company benefits is based in Marina del Rey, CA, and will require 3 days per week in-office.
The anticipated base compensation range for this role will be $80,000 to $120,000. Compensation will be commensurate with the candidate’s experience and local market rates.
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“Yotpo is a fundamental part of our recommended tech stack.”
Laura Doonin, Commercial Director