---
url: /integrations/zendesk/
title: "Zendesk Integration | Yotpo"
description: "Together, Zendesk and Yotpo help eCommerce sites improve customer experience by integrating user-generated content (UGC) and proactive support to lift customer satisfaction and trust."
canonical: https://www.yotpo.com/integrations/zendesk/
---

# Zendesk

[Integrations / Reviews & UGC](/integrations)

Together, Zendesk and Yotpo help eCommerce sites improve customer experience by integrating user-generated content (UGC) and proactive support to lift customer satisfaction and trust. Support agents are also able to address all — or only escalated — customer reviews and questions without leaving Zendesk.

Get a demo

**Zendesk** is a service-first CRM company that designs support, sales, and customer engagement software to foster better customer relationships. With Zendesk brands can manage and monitor customer support easily and efficiently.

[Install](https://integrations-center.yotpo.com/app/#/install/applications/3/product/reviews)

Product

Reviews & UGC

Platform

Shopify   Adobe Commerce (Magento)   BigCommerce   Salesforce Commerce Cloud   Woocommerce

Category

Help Desk & CRM

Supported Plans

Premium   Enterprise

Developed by

Yotpo

Resources

[Yotpo Integration Guide](https://support.yotpo.com/docs/zendesk-integration-guide-for-reviews)

## Integration Benefits

This integration allows brands to manage reviews and questions from directly within Zendesk for increased efficiency and customer satisfaction. Support agents will also be able to handle all tickets and questions via SMS.

## Reviews & UGC Use Cases

Respond to reviews and questions

Yotpo creates a new case in your help desk whenever new reviews and questions are created, for your team to respond and publish the content on-site, without ever leaving the help desk.

Collect service reviews

Request reviews for service provided to customers once a ticket is solved and collect customer feedback to improve your future service.

## Featured integrations

Reviews & UGC

### [Attentive](/integrations/attentive/)

Yotpo and Attentive’s integration, allows you to sync review & loyalty program data to your Attentive account. This enables you to segment your customers based on Yotpo data, and trigger sms and email communications to your customers.

Learn more

Reviews & UGC

### [Omnisend](/integrations/omnisend/)

Integrate Yotpo and Omnisend and leverage powerful reviews and loyalty data to create hyper-targeted and high-converting campaigns, across all the channels your customers use most.

Learn more

Reviews & UGC

### [Gorgias](/integrations/gorgias/)

Yotpo's integration with Gorgias enables support teams to address customer reviews and questions without ever having to leave Gorgias. Support agents can also manage customers’ loyalty plans directly from the admin.

Learn more

Loyalty & Referrals

### [Klaviyo Customer Hub](/integrations/klaviyo-customer-hub/)

The Yotpo Loyalty & Klaviyo Customer Hub integration brings loyalty directly into the customer experience, letting shoppers view points, rewards, and VIP status in one seamless destination. By surfacing loyalty value where customers already engage, brands can drive higher program participation, boost retention, and create a more connected, high-converting post-purchase journey.

Learn more