---
url: /integrations/rep-ai-loyalty/
title: "Rep AI Integration | Yotpo"
canonical: https://www.yotpo.com/integrations/rep-ai-loyalty/
---

# Rep AI

[Integrations / Loyalty & Referrals](/integrations)

Yotpo and Rep AI's integration drives retention and higher LTV by personalizing every shopper interaction with real-time loyalty data. The AI concierge identifies customers to share their points balance and VIP tier status during the conversation. Whether it’s reminding a shopper of an expiring discount to prevent exit intent or celebrating their VIP status to increase brand affinity, this integration turns your loyalty program into a proactive revenue driver.

Get a demo

**REP** AI is the Agentic Commerce OS for Shopify. Powered by behavioral AI, it turns your store into a sales engine that proactively engages shoppers, recommends products, and acts in real time, boosting conversions, AOV, and retention with a seamless experience

[Install](https://integrations-center.yotpo.com/app/#/install/applications/f607c994dfbb447cb897b061bd5cdf02/product/LOYALTY)

Product

Loyalty & Referrals  [Reviews & UGC](/integrations/rep-ai/)

Platform

Shopify

Category

On-site Chatbots

Supported Plans

Free   Pro   Premium   Enterprise

Resources

[Rep AI Integration Guide](https://help.hellorep.ai/hc/en-us/articles/30599156879634-yotpo-loyalty)

## Integration Benefits

This integration turns your loyalty program into a proactive retention engine by personalizing every shopper interaction with real-time data. By surfacing points balances, VIP tiers, and active rewards directly in the chat, the AI concierge can strategically recover abandoned carts and celebrate high-value customers. This seamless visibility into rewards—from points-driven exit recovery to tailored redemption guidance—ensures your loyalty program actively drives revenue and enhances customer lifetime value at every touchpoint.

## Loyalty & Referral Use Cases

Personalize Conversations

Surface real-time data like points balance and VIP tier to the customer, creating personalized loyalty experiences

Points-Driven Exit Recovery

When a customer shows signs of leaving, remind them of available loyalty points to encourage completing their purchase

Customized AI Experiences

Tailor AI conversations through loyalty training instructions, including point-to-dollar conversions and redemption guidance.

## Featured integrations

Reviews & UGC

### [Rep AI](/integrations/rep-ai/)

Yotpo and Rep AI's integration empowers your AI concierge to act as a high-converting sales associate by surfacing real-time social proof. When shoppers inquire about products, the AI instantly retrieves star ratings, total review counts, and highlights from top-rated 5-star reviews. By delivering these insights naturally within the chat, the integration builds immediate trust and provides the essential social proof needed to overcome purchase hesitation at the moment of intent.

Learn more

Loyalty & Referrals

### [Siena](/integrations/siena-loyalty/)

The Siena and Yotpo integration allows merchants to allow AI automate responses and leverage Loyalty data to answer customer questions dynamically onsite.

Learn more

Loyalty & Referrals

### [Gorgias](/integrations/gorgias-loyalty/)

Yotpo's integration with Gorgias enables support teams to address customer reviews and questions without ever having to leave Gorgias. Support agents can also manage customers’ loyalty plans directly from the admin.

Learn more

Reviews & UGC

### [Siena](/integrations/siena/)

The Siena and Yotpo integration allows merchants to allow AI automate responses and leverage Loyalty data to answer customer questions dynamically onsite.

Learn more