---
url: /integrations/dondy/
title: "Dondy Integration | Yotpo"
canonical: https://www.yotpo.com/integrations/dondy/
---

# Dondy

[Integrations / Reviews & UGC](/integrations)

Yotpo and Dondy’s integration enables brands to automatically trigger WhatsApp review requests for higher open rates and follow up with post-review automations, such as thank-you messages or discount codes, when a review is submitted in Yotpo.

Get a demo

**Dondy** is a WhatsApp marketing & support platform built for Shopify , using AI to power sales and support. Recover carts, confirm orders, upsell, and engage customers with personalized, high-converting messages

[Install](https://integrations-center.yotpo.com/app/#/install/applications/izudiroe3kwezdjv14zyxakvku3dxmls/product/REVIEWS)

Product

Reviews & UGC

Platform

Shopify

Category

Other   SMS Marketing

Supported Plans

Free   Starter   Pro   Premium   Enterprise

Developed by

Dondy

Resources

[Dondy Integration Guide 1](https://www.dondy.net/post/how-to-send-whatsapp-review-requests-using-yotpo-with-dondy) [Dondy Integration Guide 2](https://www.dondy.net/post/how-to-send-whatsapp-thank-you-messages-after-yotpo-reviews-using-dondy-shopify-flow)

## Integration Benefits

This integration allows merchants to automatically send post-purchase review requests via WhatsApp, helping them reach customers through a high-engagement channel and drive higher open rates. It also enables post-review automation by instantly triggering thank-you messages or discount codes once a review is submitted in Yotpo, creating a seamless and timely customer experience.

## Reviews & UGC Use Cases

Send review requests via WhatsApp

Automatically trigger review request messages to your customers through WhatsApp after they placed an order on your site.

Automate review follow up via WhatsApp

Trigger automated WhatsApp messages to follow up on a positive review thanking the customer and propose that they refer a friend, and on negative reviews with support contact information and

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Yotpo & Mailchimp’s integration enables brands to enhance their email and SMS marketing strategies by leveraging the power of reviews and social proof as well as valuable loyalty-based data.

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### [Dotdigital](/integrations/dotdigital/)

Yotpo & Dotdigital’s integration enables brands to craft intelligent cross-channel customer journeys by syncing loyalty, referral, and reviews data into Dotdigital. Leverage Yotpo insights to power more personalized and effective email and SMS campaigns, and build dynamic journeys based on customer engagement and behavior.

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