The Shopify Reviews App That Lifts Conversion

Nearly 98% of consumers read online reviews before making a purchase. That underscores how pivotal reviews are to purchase decisions and to earning shopper trust. Brands that make collecting and showing high-quality reviews a priority stand a far better chance of winning confidence and driving conversions.

Yotpo equips brands with tools to collect several kinds of valuable feedback. You can gather product reviews and site reviews, complete with star ratings, written feedback, and detailed responses via customizable forms. You can also capture visual user-generated content (UGC) such as photos and videos, Q&A entries, and post-purchase questions for extra context. These review types work together to build trust and drive conversions with authentic, content-rich feedback.

Yes, definitely! Yotpo lets customers upload photos and videos easily when they leave a product review. Why is visual UGC so valuable? It gives shoppers a far clearer sense of your product’s quality, fit, and everyday use. Seeing really is believing. That extra confidence makes buyers surer about their purchase. You can then showcase this content in eye-catching galleries on your store, making product pages more engaging.

Absolutely. Yotpo gives you powerful tools to manage reviews with ease. Approve reviews by hand or switch on automatic approvals. The platform bundles spam detection and profanity filters to keep things clean, and it even uses AI to suggest helpful comments. Sorting through feedback? These controls make sure only relevant, appropriate content goes live, all while preserving transparency and authenticity.

Yotpo simplifies asking for reviews by automating requests through email and SMS. Trigger them from order data so you reach out at the ideal moment after a purchase. We include customizable, mobile-friendly email templates with simple in-mail forms, so responding is effortless for customers. You can also send reminders or weave review requests into loyalty workflows and post-purchase campaigns.

Absolutely! Yotpo lets you syndicate your hard-earned reviews across retail and social commerce platforms, including Google Shopping, Facebook, TikTok Shop, and even Macy’s and Target. Why bother? Syndication puts your authentic customer feedback right next to your products on these channels, lifting visibility, building instant trust, and driving more conversions.

Yes, Yotpo provides customizable on-site widgets, including review carousels, star ratings, a review highlights widget, and more. Embed them on product pages, category pages, or your homepage. Capabilities like smart sorting, AI review summaries, variant filtering, and media integration help shoppers surface the most relevant, helpful reviews and decide with confidence.

You get plenty of say over how your review request emails look and feel. Yotpo’s drag-and-drop editor lets you shape branding, layout, subject lines, and specific product blocks. Prefer them personal? Add dynamic content like product images, loyalty-point reminders, or tailored messaging. You can also switch the language for different audiences, since the platform supports multilingual emails.

Yes, Yotpo fully supports collecting and showing reviews in multiple languages. You can send review request emails tailored to each language, and customers can leave feedback in whichever language they prefer. Our review widgets also include real-time translation, and shoppers can filter reviews by country. The payoff is a localized, personal experience for customers everywhere.