Customer Product Reviews You Can See
collected
every market
Proof Shoppers Can See
Rich Review
Collection
Sleek Review Display
LLM Discoverability
Actionable Insights
Reviews in Any Language
Syndicated Reviews
Smart Moderation
See Yotpo Reviews at Work
Talk with our team and see how leading brands use Yotpo to build trust, lift conversions, and get more from every customer review across channels.
Get a demoMeet the Brands Growing With Real Customer Reviews on Yotpo
Chosen by the world’s fastest-growing brands
Expert Support That Sets Yotpo Apart
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Smooth
OnboardingOur team gets you live quickly with a rollout built around your goals and set up to win from day one.
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Round-the-Clock
SupportCommerce never clocks off, and neither do we. Our global teams have your back at any hour, every day of the year.
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Success Partnership
Beyond support, your dedicated CSM becomes your strategist for optimization, growth, and product direction.
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Seamless Move
Switch without losing a single review. We move your existing content and preserve everything you’ve built.
Proven Results in Every Category
Every category rewards a different review approach. Yotpo helps you craft review experiences that mirror how your shoppers really decide what to buy.
Beauty & Health
Beauty shoppers want to know whether a product suits their skin, routine, and expectations, not just that it works. Yotpo surfaces the details that turn hesitation into real confidence.
Fashion
Fashion shoppers want to know how a piece fits, feels, and wears, not just how it looks on the model. Yotpo helps brands capture the authentic reviews and visual content that turn browsers into confident buyers.
Footwear
In footwear, fit makes or breaks the sale. Yotpo helps brands gather the size, width, and comfort notes shoppers need to land the right pair and order without doubt.
Home & Garden
Home shoppers want to picture how a product looks in a real space before they commit. Yotpo helps brands surface the authentic details and UGC that make a big purchase feel like an easy, low-risk decision.
Food & Beverage
With food and drink, curiosity needs reassurance. Yotpo helps brands bring the flavor, texture, and tasting notes forward so shoppers feel ready to try something new.
Jewelry and accessories
Jewelry is all about the fine points. Yotpo helps brands capture the size, thickness, and wearability details shoppers ask about, answered by people who have actually worn the piece.
Sports and Outdoor
For outdoor gear, durability is the whole question. Yotpo helps brands bring performance details forward, weight, real-world proof, and lasting build, so shoppers commit with certainty.
100+ Integrations, More Than Any
Why Enterprise Brands Rely on Yotpo Reviews
Reach No One Else Matches
1/6We syndicate reviews to Walmart, Macy’s, Target, and hundreds of retail and marketplace partners, giving enterprise brands the reach to influence purchase decisions wherever their customers shop.
AI-First Commerce, Covered
2/6This reviews platform earns visibility in AI-first commerce, handing LLMs structured, high-quality data so your brand turns up in AI-generated search results.
Integrations Built for Enterprise
3/6Native ties into SFCC, Shopify Plus, Magento, and your wider CDP and martech stack mean less engineering lift, a faster launch, and simpler upkeep as your review program grows.
The Whole Commerce Stack
4/6Reviews, Loyalty, and UGC sit together under one roof, letting enterprise brands cut their vendor list, unify customer data, and shed the drag of juggling separate point tools.
You Own Your Data, We Guard It
5/6Enterprise teams hold full ownership and portability of their first-party review and customer data, safeguarded by GDPR, CCPA, and CIPA compliance and security built to the strictest standard.
Support Made for Enterprise
6/6Dedicated CSM coverage stretches well past standard support, reinforced by contractual SLAs and a proven migration plan that protects your historical review data and takes the risk out of switching.
EARLY Access
Own How Your Products Show Up in AI Search
Introducing Yotpo Discover, made for commerce and driven by real reviews to lift how your products rank and get recommended across AI engines.
Browse Reviews Resources
Review Calculator
The Shoppers Have Prompted
Perry Ellis Conversion Lift
Yotpo Discover
FAQs: Customer Product Reviews
Why do product reviews matter so much?
Real customer voices move shoppers in a way brand messaging never will. Almost every buyer reads reviews before committing, so customer product reviews become the deciding factor at the shelf. Reviews also sharpen SEO, reveal what people genuinely love or want improved, and set honest expectations that cut returns. The upshot is steadier conversions and a brand shoppers believe in.
Just how many buyers read reviews first?
Nearly 98% of buyers read online reviews before they commit, which tells you everything about how much a real customer voice sways the sale. Brands that keep collecting and showcasing honest, high-quality feedback consistently earn more trust, and turn that trust into conversions.
What review types can I collect with Yotpo?
Yotpo hands you tools to gather every kind of customer voice. Collect product and site reviews with star ratings, written notes, and rich detail through flexible forms. Go further with visual UGC, real photos and videos, plus Q&A and post-purchase questions that add context. Blend these formats and you build the authentic, content-rich feedback that earns shopper trust and drives conversions.
Can I collect photo and video reviews in Yotpo?
Yes, and it’s effortless. Buyers can add photos and videos to any product review in seconds. That visual UGC lets future shoppers see genuine quality, real fit, and everyday use, which is far more convincing than words alone. Seeing real customers use a product melts hesitation. Showcase the best submissions in on-page galleries and your product pages become livelier and far more persuasive.
How does Yotpo handle review moderation?
Absolutely, you stay in control of quality. Approve each review yourself or let smart rules auto-publish by rating and sentiment. Spam and profanity filters keep things clean, and AI can even propose helpful replies. When a backlog builds, sorting is quick. Only genuine, on-topic feedback reaches shoppers, and it stays transparent and trustworthy throughout.
How do I ask customers for reviews?
Yotpo does the asking for you across email and SMS. Fire requests off order data so the invite lands at the perfect moment after purchase. Mobile-ready templates with in-mail forms make leaving feedback painless, and gentle reminders or ties into your loyalty and post-purchase flows keep the reviews rolling in.
Can I share reviews on Google or Facebook?
Definitely. Yotpo syndicates your hard-won reviews across retail and social channels, from Google Shopping and Facebook to TikTok Shop, and even Macy’s and Target. Putting real customer feedback right next to your products in those places widens your reach, builds instant credibility, and nudges more shoppers to buy.
Are there on-site widgets for displaying reviews?
Yes. Yotpo’s customizable widgets, review carousels, star ratings, a review highlights widget, and more, drop onto product, category, or home pages. Smart sorting, AI summaries, variant filtering, and media surfacing bring the most useful customer voices forward, so shoppers reach a decision with confidence.
Can I customize the review request emails?
Plenty. Yotpo’s drag-and-drop editor lets you shape branding, layout, subject lines, and product blocks exactly how you want. Make it personal with product images, loyalty-point reminders, or tailored notes, and speak to each audience in their language, since multilingual emails are built in. Small touches lift response rates.
Does Yotpo collect reviews in different languages?
Yes. Yotpo gathers and shows reviews in many languages. Send request emails matched to each language and let customers write in the one they know best. Widgets translate live, and shoppers can filter by country, so buyers everywhere get a local, personal experience that feels made for them.
