--- title: "Collect Reviews Across Every Channel | Yotpo" description: "Collect reviews across every channel with one toolkit: email, on-site, and post-purchase requests for product, site, photo, video, and Q&A reviews." url: "https://www.yotpo.com/explore/collect-reviews/" date_modified: "2026-08-27T20:43:44+00:00" --- # The Multi-Channel Toolkit to Collect Reviews Collect reviews through every channel your customers use: email, in-mail forms, post-purchase triggers, and on-site prompts. Gather product, site, photo, video, and Q&A reviews, all from one toolkit. 300M+ reviews collected and counting 35K+ brands in every market ## Every Collection Tool You Need One toolkit to collect reviews everywhere: capture, request, and gather feedback across email, on-site, and post-purchase moments. ### Multi-Channel Collection Conversion-driven tools capture detailed, media-rich reviews. In-mail technology and 2-in-1 requests collect product and site reviews together in a single flow. Learn more [Multi-Channel Collection](https://www.yotpo.com/platform/reviews/collection/) ### Flexible On-Site Display On-site display surfaces your most persuasive reviews and UGC with AI-powered sorting, review summaries, and six on-brand widgets. Learn more [Flexible On-Site Display](https://www.yotpo.com/platform/reviews/display/) ### LLM Discoverability Smart prompts, AI summaries, and structured review content help your brand surface where AI platforms look for answers to shopper questions. Learn more [LLM Discoverability](https://www.yotpo.com/platform/reviews/llm-discoverability/) ### Actionable Analytics Sentiment scoring, competitive benchmarking, and deep insights guide product decisions, sharpen marketing, and lift the customer experience. Learn more [Actionable Analytics](https://www.yotpo.com/platform/reviews/analytics/) ### Multilingual Collection Build trust in every market. Reviews translate automatically so shoppers worldwide read them in their own language, with no local team required. Learn more [Multilingual Collection](https://www.yotpo.com/platform/reviews/multilingual-capabilities/) ### Review Syndication Extend reach with syndication across Google, Meta, TikTok Shop, the Shop App, and major retail partners. Learn more [Review Syndication](https://www.yotpo.com/platform/reviews/syndication/) ### Review Management AI-powered moderation and FTC-aligned workflows publish only authentic reviews, so you can manage collection at scale without losing flexibility. Learn more [Review Management](https://www.yotpo.com/platform/reviews/moderation/) ### See the Collection Toolkit in Action Talk with our team and see how leading brands use Yotpo to collect reviews, build trust, and grow across every channel they sell on. ## Ready for AI Discoverability AI is reshaping product discovery. The toolkit keeps the reviews you collect structured, credible, and visible everywhere AI looks for answers. ### Rich reviews, gathered with AI LLMs cite detailed, structured, authentic reviews. Yotpo’s smart prompts and collection tools capture the rich, specific content AI platforms look for when they surface recommendations. ### Structured content LLMs can crawl Yotpo’s AI-powered summaries, topic clustering, and structured review content are built for LLM consumption, handing AI platforms organized, high-quality signals they crawl, interpret, and surface in recommendations. ### Authentic voices AI wants to cite LLMs seek and cite authentic shopper voices that reflect real experiences. Yotpo captures the reviews AI platforms trust, cite, and use to recommend your brand the moment shoppers ask. ## Meet the Brands Collecting Reviews at Scale With Yotpo “Yotpo collection agent, like smart prompts, is one piece of technology that is a massive game changer for us.” **Aviel Selkovitch** Director of ecommerce 2.1 Topics per review “AI Reviews Summary provided a positive user experience, allowing customers to have a quick glance at important topics.” **Genna Rodney** Manager CRM & Loyalty 25% Conversion rate increase “Yotpo makes it easy for customers to leave a review. In under three minutes, they can tell us exactly what they loved and didn’t.” **Jack Lorentzen** Senior Associate 25K+ Five-star reviews ## The Expert Support Behind Every Channel - ### Onboarding & Implementation Our implementation team gets you live fast with a plan tailored to your goals and configured for wins from day one. - ### 24/7 Support, 365 Days Commerce never sleeps, so neither do we. Our global support teams stay reachable around the clock, every day. - ### Customer Success Beyond support, your dedicated CSM becomes your strategist for optimization, growth, and hands-on product guidance. - ### Simple Migration Switch without losing a single review. We move your existing content across and preserve everything you’ve built. ## Right Collection Fit for Every Category Every category collects reviews a little differently. Yotpo helps you build review experiences around how your shoppers actually buy. Beauty & Health Fashion Footwear Home & Garden Food & Beverage Jewelry and accessories Sports and Outdoor Select an industry - Beauty & Health - Fashion - Footwear - Home & Garden - Food & Beverage - Jewelry and accessories - Sports and Outdoor ### Beauty & Health Beauty shoppers want to know if a product suits their skin, routine, and expectations, not just that it works. Yotpo surfaces the details that turn curiosity into confidence. ### Fashion Fashion shoppers want to know how a piece fits, feels, and wears, not just how it looks on the model. Yotpo helps brands collect the honest reviews and visual content that turn browsers into buyers. ### Footwear Fit is everything in footwear. Yotpo helps brands collect the size, width, and comfort notes shoppers need to find the right pair and buy with confidence. ### Home & Garden Home shoppers want to picture how a product looks in a real space before they commit. Yotpo helps brands surface the honest details and UGC that make a big purchase feel like an easy call. ### Food & Beverage With food and beverage, curiosity needs proof. Yotpo helps brands surface the flavor, texture, and experience details that give shoppers the confidence to try something new. ### Jewelry and accessories In jewelry, the details decide. Yotpo helps brands collect the size, thickness, and wearability details that hand shoppers the specific answers they want from people who’ve actually worn it. ### Sports and Outdoor For outdoor gear, durability is non-negotiable. Yotpo helps brands surface the performance details like weight, real-world proof, and lasting quality that shoppers weigh before they commit. ## 100+ Integrations, Every Channel With more integrations than any other reviews platform, we connect collection across your full tech stack to grow reach, trust, and conversions wherever your customers shop. [Explore more](https://www.yotpo.com/integrations/#product=reviews) [klaviyo](https://www.yotpo.com/integrations/klaviyo/) [google](https://www.yotpo.com/integrations/google/) [klaviyo](https://www.yotpo.com/integrations/klaviyo/) [google](https://www.yotpo.com/integrations/google/) [klaviyo](https://www.yotpo.com/integrations/klaviyo/) [google](https://www.yotpo.com/integrations/google/) [tiktok](https://www.yotpo.com/integrations/tiktok-shop/) [tiktok](https://www.yotpo.com/integrations/tiktok-shop/) [tiktok](https://www.yotpo.com/integrations/tiktok-shop/) [mailchimp](https://www.yotpo.com/integrations/mailchimp/) [salesforce](https://www.yotpo.com/integrations/salesforce-commerce-cloud/) [mailchimp](https://www.yotpo.com/integrations/mailchimp/) [salesforce](https://www.yotpo.com/integrations/salesforce-commerce-cloud/) [mailchimp](https://www.yotpo.com/integrations/mailchimp/) [salesforce](https://www.yotpo.com/integrations/salesforce-commerce-cloud/) [adobe](https://www.yotpo.com/integrations/adobe-commerce-magento/) [bigcommerce](https://www.yotpo.com/integrations/bigcommerce/) [shopify](https://www.yotpo.com/integrations/shopify/) [adobe](https://www.yotpo.com/integrations/adobe-commerce-magento/) [bigcommerce](https://www.yotpo.com/integrations/bigcommerce/) [shopify](https://www.yotpo.com/integrations/shopify/) [adobe](https://www.yotpo.com/integrations/adobe-commerce-magento/) [bigcommerce](https://www.yotpo.com/integrations/bigcommerce/) [shopify](https://www.yotpo.com/integrations/shopify/) ## Why Enterprise Teams Build Collection on Yotpo Yotpo backs complex programs to collect reviews with the security, scale, integrations, and hands-on expertise enterprise teams count on. ### Syndication Reach Like No Other 1/6 We syndicate reviews to Walmart, Macy’s, Target, and hundreds of retail and marketplace partners, giving enterprise brands the reach to influence purchase decisions in every place their customers shop. ### Made for AI-First Commerce 2/6 Our platform is built to win visibility in an AI-first commerce world, feeding LLMs structured, high-quality data so your brand appears in AI search results. ### Integrations Built for Enterprise 3/6 We integrate natively with SFCC, Shopify Plus, Magento, and your wider CDP and martech stack. That deep compatibility means less engineering lift, faster implementation, and simpler ongoing maintenance. ### One Complete Commerce Suite 4/6 With Reviews, Loyalty, and UGC under one roof, enterprise brands can consolidate vendors, unify customer data, and drop the complexity of running several point solutions. ### Your Data, Your Security 5/6 Enterprise teams keep full ownership and portability of their first-party review and customer data, backed by GDPR, CCPA, and CIPA compliance and a security posture built to the highest bar. ### Enterprise-Ready Support 6/6 Your dedicated CSM goes well beyond standard support, backed by contractual SLAs and a proven migration plan that preserves your historical review data and takes the risk out of switching platforms. EARLY Access ## Shape How Products Show Up in AI Search Meet Yotpo Discover, built for commerce and powered by real reviews to shape how your products rank and get recommended across AI engines. [Learn more](https://www.yotpo.com/discover/) ## Explore Collection Resources #### Review Calculator Use Yotpo’s Review Calculator to determine how many 5-star reviews you need to improve your overall rating. [Review Calculator](https://www.yotpo.com/tools/review-calculator/) #### The Shoppers Have Prompted What shoppers want. Who AI picks. 80+ insights across 8 industries [The Shoppers Have Prompted](https://www.yotpo.com/shoppers-have-prompted/) #### Perry Ellis Conversion Lift AI Review Summary boosted engagement with 25% higher conversions and improves shopper experience across all brands. [Perry Ellis Conversion Lift](https://www.yotpo.com/case-studies/perry-ellis/) #### Yotpo Discover Take control of how ChatGPT, Gemini, and leading AI engines recommend your products. [Yotpo Discover](https://www.yotpo.com/discover/) ## FAQs ### Why do product reviews matter? Product reviews are essential for building trust and driving sales. Shoppers trust real customer experiences over brand messaging, and nearly all consumers read reviews before they buy. Reviews also strengthen SEO, surface useful product insights, and reduce returns by setting clear expectations. Strong, authentic reviews shape buying decisions while lifting your brand’s reputation and visibility, which is exactly why a broad collection toolkit matters. ### What share of shoppers read reviews before buying? Nearly 98% of consumers read online reviews before they buy. That shows how decisive reviews have become in shaping choices and earning shopper trust. Brands that make collecting and displaying high-quality reviews a habit are far more likely to win confidence and turn browsers into buyers, which is why a multi-channel collection toolkit pays off. ### What review types can I collect with the toolkit? The toolkit lets you gather reviews of every type. You can gather product reviews and site reviews, complete with star ratings, written feedback, and detailed answers through customizable forms. You can also collect visual user-generated content (UGC) like photos and videos, Q&A entries, and post-purchase questions to pull even more context from your customers. Together, these review types help brands build trust and drive conversions with authentic, content-rich feedback across every channel. ### Can I gather photo and video reviews with Yotpo? Yes, absolutely. Yotpo makes it easy for customers to add both photos and videos when they leave a product review. Why does that visual UGC matter so much? It gives potential shoppers a far clearer picture of your product’s quality, fit, and real-life use. Seeing is believing, and that reassurance helps shoppers buy with more confidence. You can then feature this visual content in eye-catching on-site galleries, making your product pages more engaging and giving your collection toolkit even more to show off. ### Can Yotpo moderate and filter collected reviews? Absolutely. Yotpo gives you capable tools to keep every review in order. Approve reviews manually or set automatic approvals to run on their own. Built-in spam detection and profanity filters keep content clean, and AI can even suggest helpful replies. Need to sort through a pile of feedback fast? These controls make sure only relevant, appropriate content goes public, so authenticity and transparency stay intact no matter how much you collect. ### How do I collect reviews from my customers? Yotpo makes collecting reviews easy by automating requests over email. Set triggers off order data so the ask lands at just the right moment after a purchase. Our customizable, mobile-friendly templates come with simple in-mail forms, so submitting a response takes only a moment. You can also schedule reminders or fold review requests into loyalty flows and post-purchase campaigns, giving you a full toolkit of collection channels. ### Can I syndicate collected reviews to Google or Meta? Definitely. Yotpo lets you carry your hard-won reviews onto plenty of retail and social commerce destinations, from Google Shopping and Facebook to TikTok Shop, and even Macy’s and Target. The payoff? Syndication puts your genuine customer feedback right beside your products on those channels, which lifts visibility, sparks instant trust, and drives more conversions. It is the natural next step once your collection toolkit is filling up. ### Do you offer on-site widgets to display collected reviews? Yes. Yotpo ships customizable on-site widgets, including review carousels, star ratings, a review highlights widget, and more. Embed them on product pages, category pages, or your homepage. Smart sorting, AI review summaries, variant filtering, and media integration all help shoppers surface the most relevant, helpful reviews faster, so everything you collect works harder on the page. ### How flexible are the review request emails? You get a lot of control over how your review request emails look and feel. Yotpo’s drag-and-drop editor lets you tailor the branding, layout, subject lines, and individual product blocks with ease. Want a personal touch? Layer in dynamic content like product images, loyalty-point reminders, or tailored messaging. And since the platform handles multilingual emails, you can adjust the language to fit each audience you collect from. ### Can I gather reviews in multiple languages? Yes, Yotpo fully supports collecting and displaying reviews across many languages. Send review request emails matched to each language, and let customers reply in whichever one they prefer. Our widgets carry real-time translation too, and shoppers can filter reviews by country, so the experience feels local and personal wherever your customers live. It is one more channel your collection toolkit covers with no extra team. ## Book a personalized demo See what the toolkit can collect for your brand.