AI Brand Reputation Monitoring Tool for Commerce

Yotpo Discover is the AI brand reputation monitoring tool that reveals how ChatGPT, Gemini, and top AI engines describe you, so a wrong or damaging narrative never spreads unchecked. Reading your live catalog, Discover sets agents loose on genuine review, loyalty, and commerce signals for brands, retailers, and the agencies serving them.

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30k+

Commerce brands
powered by Yotpo

and more

Measured across
leading AI engines

and more

Built for all
commerce industries

Protect how you sound in

ChatGPT, Gemini,
and every AI engine

Discover blends reputation insight with purpose-built agents that shape how faithfully your brand comes across on AI engines - crafted for DTC brands, omnichannel retailers, and agencies.

Watch Your Reputation Across Top LLMs

See the way each AI engine talks about your brand, split by product, category, and region, and catch rivals framed above you. Read the shopper prompts at play, learn what steers the story, then move fast to fix an inaccurate or harmful portrayal.

Repair the Story with Onsite and Content Agents

Discover ties into your commerce stack using funnel, product, and category intelligence. The Onsite Agent spots where the narrative breaks and mends it, and the Content Agent produces accurate material that reshapes how engines describe you.

Build Trust with the Activation Agent

The Discover activation agent rallies genuine reviewers and loyalty members across the ecosystems AI engines lean on - Reddit, retail marketplaces, and expert publisher sites - so an honest portrayal wins over synthetic or dated claims.

Rooted in Real Shopper Signals

Discover taps Yotpo's ecosystem of authentic shopper voices - reviews, loyalty, and UGC drawn from hundreds of millions of interactions - giving brands the trustworthy content AI engines rely on to describe you.

"It's insightful to see who we're surfaced alongside in AI results. Brands we don't view as direct competitors suddenly become competitors in that moment. In LLMs, we're competing across a much broader awareness set."

"It's insightful to see who we're surfaced alongside in AI results. Brands we don't view as competitors become competitors then."

Jack Elrad Senior Director of Customer Experience

Guard reputation, rivals,
and next moves across clients

Made for Agency

Teamwork

Join the waitlist

Brand Reputation Monitoring Across Your Funnel

Connect your catalog and rank the products, categories, and personas that count most. Watch how each AI engine portrays you, then see that portrayal sharpen with every optimization.

Smart eCommerce
Integration

Connect your entire catalog and rank the products, categories, and personas worth the most focus. Watch how AI engines describe you at each buying stage, and see that portrayal sharpen as you refine.

Rooted in Real
Shopper Language

Prompts drawn from billions of genuine commerce interactions, reviews, and Q&A intelligence, echoing the exact way customers hunt, compare, and judge products along the path to purchase.

Catch Rivals
Framed Ahead

Discover surfaces the brands AI engines place above you, including rivals well beyond your usual radar. Learn what earns them a stronger portrayal and where your own reputation gaps sit.

From Reputation Insight to Execution

The Discover agents fuel SEO-ready content, on-site accuracy, and off-site authority, each grounded in genuine UGC, publisher ties, and loyal customer communities.

Accurate Content
for Off-Site Authority

Extend your reputation past your own site through publisher briefs, sharp placements, and SEO-ready material the Content Agent shapes from genuine shopper voices in reviews and UGC.

Onsite Agent
on Site Readiness

Tighten your site readiness for AI engines through the Onsite Agent, which finds and mends the technical and structural gaps that skew how you get described and ranked.

Activation Agent on
Real Shopper Signals

Rally genuine reviewers and loyalty members across retailers, social channels, and forums through the Activation Agent, feeding the honest signals AI engines lean on.

Align AI portrayal with your brand strategy

Each fix takes shape around your catalog, your competitive landscape, and your brand goals, never generic, one-size-fits-all advice.

Brand-Specific
Accuracy

Discover lets you fine-tune prompts, elevate the categories that count, and tie content development to your own brand objectives and growth priorities.

Commerce-First
Core

Discover suits the way commerce teams truly operate – offering product, category, and funnel-level tracking anchored in real catalog structures rather than a generic AI dashboard.

Audience-Focused
Reputation

Choose the audiences and funnel stages with the highest stakes, from first discovery through checkout, and protect how you are portrayed where the payoff runs deepest.

Created by Commerce Experts

Grounded in genuine shopper voices, deep commerce integrations, and the ecosystem reach that shapes how brands get described across AI.

Rooted in Authentic
Shopper Voices

Designed for DTC, omnichannel, and retail brands alike, Discover rests on billions of loyalty signals and reviews, so real shopper voices become the accurate content AI engines trust when describing you.

Wired into Real
Commerce Stacks

Discover stands on deep connections with Shopify, Salesforce Commerce, Adobe Commerce, and others – reading your catalog, categories, and buyer behavior instead of generic keywords.

Built for Trust
Everywhere

Yotpo reaches across the full commerce ecosystem – pushing millions of reviews into major retailers and partnering with leading social platforms to keep brands accurately represented wherever shoppers look.

FAQs

What is an AI brand reputation monitoring tool?

An AI brand reputation monitoring tool like Discover reveals how your brand gets described across AI shopping experiences – ChatGPT, Gemini, Google AI Mode, and the on-site assistants shoppers rely on – then hands you the actions to correct a wrong or harmful narrative and grow visibility, coverage, and conversion.

Who is Discover made for?

Discover suits ecommerce teams owning growth, content, SEO, digital merchandising, and the wider customer experience. It matters most for brands on Shopify and other modern commerce platforms chasing an accurate reputation in AI-driven discovery. The first release serves brands generating $10M+ in annual GMV. Below that line? Join our waitlist – a version for scaling brands is on the way.

What reputation problems does Discover solve?

Few brands steer how they get described inside AI answers. Discover helps by:

Tracking the way your brand and products are portrayed within AI responses
Catching a wrong or damaging narrative before it takes hold
Flagging rivals framed where your own brand belongs
Delivering fixes across content, data, and on-site readiness

Can my agency work in Discover too?

Absolutely. Discover is built to run beside top AEO agencies, and many customers treat it as one shared workspace alongside their agency teams. No agency yet? We can pair you with the right partner from our network. Every Discover customer also gains a dedicated AEO consultant, drawn from our expert CS team, to help build and run the plan.

How do Onsite and Everywhere differ?

Onsite centers on your own digital properties. It gauges how well your site holds up in front of AI agents, assistants, and conversational commerce.Everywhere covers off-site AI environments. It tracks how your brand and products get described across AI search, shopping copilots, and chat assistants, and where the answers leave you out.

How does Discover monitor brand reputation in AI?

As an AI brand reputation monitoring tool, Discover fires structured prompts across many AI environments and reads the responses. It weighs brand mentions, product presence, competitor framing, answer accuracy, and funnel coverage, then rolls them into a measurable reputation score and a ranked list of fixes.

Does Discover replace my SEO tools?

No. Discover pays off best beside your existing SEO tools and agency partners. Many of the AEO fixes it uncovers and helps you ship will lift your SEO rankings too, making your writers, community, and reputation teams sharper and quicker. Modern commerce visibility needs both SEO and AEO working together.

Which commerce platforms does Discover support?

Discover fits modern ecommerce stacks: Shopify, BigCommerce, Salesforce Commerce, Adobe Commerce, and more. Already on Yotpo Reviews? We hold your ecom platform catalog and tracking, so Discover can start watching your reputation right away.

Protect how you sound in

ChatGPT and Gemini,

and every AI engine

Join the waitlist

AI Brand Reputation Monitoring Tool for Commerce