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Product Manager UGC

Product Tel-Aviv

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty & Referrals program, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 2021, our valuation is now $1.4 billion, and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

Yotpo is looking for a Product Manager to join the User-Generated Content product team and pioneer the way millions of shoppers contribute their opinion on products they purchase. 

As eCommerce continues growing, there’s never been more demand for products that help brands gain trust, and consumers make better purchase decisions. Yotpo’s core product, Ratings & Reviews, empowers consumers with purchasing decisions while helping brands collect valuable user-generated content. 

 

About the job

As a Product Manager you will be responsible for leading the creation of world-class shopper experiences. This is a key role that innovates the way brands engage with consumers post purchase, and amplifies the voice of the customer.

This team, under your leadership, will deliver on an impactful product roadmap with features that thousands of brands are waiting for. Millions of shoppers will thank you for building a seamless experience for providing feedback on their purchases and experiences. 

You’ll collaborate with a group of laser-focused product managers, brilliant engineers, and talented UX designers.

Responsibilities

  • Work closely with customers, data scientists, BI, sales, marketing and customer success teams to deeply understand and synthesize customer needs into product priorities, plans, and impactful capabilities
  • Lead the creation of new ways to collect and display user-generated content, combining UX and AI capabilities
  • Iterate and optimize product experiences to improve key PLG metrics – activation, conversion and retention.
  • Solve problems and create consensus around high-stakes product decisions
  • Nurture interdepartmental relationships and drive complex, cross-functional projects across multiple teams
  • Own the product roadmap and contribute to the overall company strategy

Requirements

  • 3+ years of experience as a Product Manager, delivering consumer-facing products in an agile, software as a service (SaaS) environment
  • Extensive experience driving UX-intensive projects
  • A natural curiosity for understanding customers and a passion for solving problems
  • Passion for analytics and strong ability to apply it to drive business decisions
  • Strong attention to detail including proven ability to manage competing priorities
  • Independent, highly focused, self-motivated, and a very nice person 
  • Excellent written and verbal communication skills in both Hebrew and English
Interested in Yotpo?
Schedule a call with one of our eCommerce experts to learn more.
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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

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