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Mid-Market Account Manager

Sales New York

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty & Referrals program, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 2021, our valuation is now $1.4 billion, and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

As Yotpo continues to expand its platform offering and acquire additional customers, the Account Management team plays a crucial and increasingly large role in driving revenue growth across the business. The function exists to cultivate long-term strategic partnerships with our most influential customers, while driving customer lifetime value for Yotpo.

 We are looking for a relationship-based, consultative seller, who is intellectually curious and commercially driven.  An individual who can successfully navigate large organizations to influence business outcomes, articulate Yotpo’s value proposition to C-level executives, and build partnerships.  A hungry seller who can advise customers on solutions across multiple product lines. 

You enjoy leading cross-functional initiatives and building mutually committed relationships with your customers. You like finding innovative solutions to business challenges and can transition flexibly from technical to commercial discussions. You creatively add value throughout the customer lifecycle with the goal of identifying and unlocking incremental revenue opportunities. 

The Role: 

  • Cultivate relationships with current customers as a trusted advisor, developing a deep understanding of their unique challenges and goals
  • Consult customers on solutions that address customer pain points and business initiatives, driving value across our multiple product lines 
  • Prospect and penetrate large, complex organizations to drive alignment, uncover new business opportunities, and generate pipeline 
  • Partner cross-functionally to mobilize resources and expertise in support of account plans and advance shared Yotpo-customer goals 
  • Exceed revenue targets for you and your team

About You:

  • Strong negotiation skills and an ability to influence internal and external stakeholders
  • Inherently collaborative; demonstrated mastery of cross-functional leadership
  • Outstanding organizational, interpersonal, and communication (written and verbal) skills
  • Proven ability to establish and grow C-level relationships
  • Consistent track record of reaching and exceeding revenue targets 
  • Adept at solving problems that span business and technology
  • 5+ years of experience in e-commerce, enterprise software, consulting, or finance a plus
  • Valid U.S. work authorization required to apply

 

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:

  • 100% coverage of employee medical premiums; 90% coverage of dependent/family premiums.
  • Comprehensive dental, life, disability and vision coverage.
  • Generous PTO, holidays and flex days.
  • Company sponsored 401K matching.
  • Pre-tax Commuter and Healthcare benefits.
  • Paid leave for new parents and Dependent Care FSA.
  • Individualized career development, rewards and recognition.
  • Wellness and philanthropic programming and events.
  • We are now working in a flexible hybrid capacity.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Crain’s and BuiltInNYC’s Best Places to Work lists. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes quarterly events, educational fireside chats, summer outings, end of year celebrations, and affinity groups like Yotpo Cares and DEI-PO

You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Yotpo is also committed to diversity, equity, and inclusion, and we want teammates who are similarly passionate about pushing for change in our industry.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.

Awards and Partnerships
2022 best place badge -NY 2021 best place badge -NY WISE 2021 OUT in tech
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“Yotpo is a fundamental part of our recommended tech stack.”

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