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Office Administration Specialist

Finance Sofia

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user generated content are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria and Australia — and we’re still growing. Yotpo secured a $230 million fundraising round in March 2021, our valuation is now $1.4 billion, and our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video

Sound exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

We're SMSBump, a Yotpo Company. SMSBump is a text marketing suite helping eCommerce store owners increase their ROI and customer loyalty. Currently, our product is being used by 90,000+ eCommerce businesses globally. We have featured integrations for the largest eCommerce platforms including Shopify and BigCommerce.

SMSBump is eager to hire a smart, enthusiastic, and dedicated Office Administration Specialist to join our growing Sofia team. This is a great opportunity for an industrious self-starter who is looking for an instrumental role within an innovative and fast-paced company.


  • Responsibility for all facility operations aspects
  • To draw up and execute the office development plan aligned to the ongoing and future business needs, including expansion and office move, if required 
  • Manage the day-to-day facilities operations & logistics, including – office administration, reception, maintenance, cleaning, parking lots, refreshments, deliveries, and ensuring that all stock is replenished in a timely manner
  • Manage relationships with vendors – searching and negotiation with potential external suppliers, related to office
  • Organizing office maintenance and repair                                              
  • Ensure meeting rooms are maintained, fit for purpose and constantly improved
  • Recording office expenditure and assist in managing the Facilities budget                                                      
  • First point of contact with the landlord, ensuring all issues, complaints and risks are communicated in a timely fashion                    
  • Organizing the office layout especially when new starters join                                   
  • Ensure reception is maintained, fit for purpose and improved                          
  • Manage and distribute all incoming calls and deliveries/post          


  • 2+ years of experience at a similar role in Tech company 
  • Strong written and verbal English skills
  • Collaborative, positive and team-spirited
  • A 'people' person with a can-do, positive and humble attitude
  • Detail-oriented and highly organized, focused and reliable
  • Able to demonstrate initiative and a proactive approach to daily tasks
  • Sound knowledge and experience with Microsoft Office / Google Docs and associated programs will be a strong advantage
  • Bachelor's Degree in related fields will be a plus
  • Excellent interpersonal, oral and written communication skills

What we offer:

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere + best coffee in town
  • Individualized career development, rewards and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Multisport card – fully covered
  • Food and gift vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • In light of the global pandemic, we are working in a remote capacity. When we return to the office, we expect we’ll be working in a hybrid model.



Interested in Yotpo?
Schedule a call with one of our marketing consultants to learn more.
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We'll be in touch in no time! In the meantime, take a look at what our customers are saying about Yotpo.
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Laura Doonin, Commercial Director recommendation on yotpo

“Yotpo is a fundamental part of our recommended tech stack.”

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