--- Title: "What Are Star Ratings?" Date: "2016-01-26T10:11:34+00:00" --- Recommended Reading: - [How Star Ratings Influence Consumer Behavior](/blog/star-ratings-influence-customers/) - [It’s Not Just About Stars: How Timing Impacts Sales from Product Reviews](https://www.yotpo.com/blog/get-sales-product-reviews-data/) Turn Negative Reviews Into Sales Learn how to harness the positive impact of negative reviews[Get your free copy](#ebook_download_popupform1153) Turn Negative Reviews Into Sales ![Turn Negative Reviews Into Sales](/wp-content/uploads/2016/04/Negative-Reviews.png "Turn Negative Reviews Into Sales") Download will start now, please wait ... Video Transcript: People can rate a product, service or a site from one to five stars. Star ratings have an enormous impact on [customer behavior](/resources/consumer-decision-making-process-ugc/) and purchase decisions, and leveraged smartly, they can be used to increase social proof, boost [word-of-mouth marketing](/resources/word-of-mouth-marketing/), and even get better results from paid ads. From the data we see at Yotpo, 94% of all purchases are made for products with an average rating of 4 stars and above. And, higher rated products get more reviews. Which lead to more traffic, and more sales, and more five star ratings because when a few people say something is good, everyone wants in on the party.