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Turn one-time shoppers into customers for life

with Yotpo logo
Platform
SMS
Loyalty & Referrals
Reviews & UGC
Visual UGC
Subscriptions
Email

Get more from your eCommerce retention marketing, with connected solutions that maximize the value of your customers.

 
Yotpo Powers the World’s Most Innovative Brands
Yotpo brandsYotpo brandsYotpo brands

The building blocks to create customers for life

Our reviews, SMS and email, loyalty and referrals, and subscriptions products spark engagement and increase retention — all in one place.

A platform built to drive more sales from repeat shoppers

We put all your retention solutions on one platform, so you can create seamless post-purchase journeys tailored to each customer and track performance — allowing you to see what drives your retention forward, and take action to optimize.

See how
 

Don’t just take our word for it.
Meet our brands.

LSDK Case Study
Brooklinen logo
Princess Polly logo
Barefaced Case Study
Revolution logo
PSD Underwear Case Study
Tenderly Rooted Case Study
Chubbies logo
LSDK Case Study
+ 2 X

CLTV with Yotpo and 83% repurchase rate via redeemers

“It’s everything the team needs to optimise our retention strategy and post-purchase experience. Synergizing the different tools is really easy and efficient.”

James Reu, Ecommerce Manager at LSKD Read more
Brooklinen background
+ 25 K

5-star reviews and an above average order-to-review conversion rate

"Brooklinen wouldn't be what it is without our customers, and we need to know how they feel about us so we can create better, more positive experiences."

Jack Lorentzen, Senior Associate at Brooklinen Read more
Princess Polly BG
+ 43 %

MoM subscriber growth and millions in sales since launch

“Being able to send personalized messages throughout the loyalty customer lifecycle has helped us retain our customers and build up our SMS community.”

Kim Zorn Head of Performance at Princess Polly Read more
Barefaced | Case Study
+ 253 X

ROI from Loyalty-SMS flows and 3X CTR on VUGC

“There are so many opportunities to tailor promotions based on the shared data in Yotpo’s platform. We can send a text to just one loyalty tier and also offer a segmented promotion.”

Callie Tivnan, eCommerce Manager at Barefaced Read more
Revolution background
+ 8 X

ROI from loyalty and 44% increase in AOV from loyalty members

"The performance of RevRewards was better than what we modeled. Look at the LTV for the best customers; members are shopping nearly four times a year."

Sally Minto, Digital Director at Revolution Beauty Read more
PSD Underwear CS
+ 80 %

redeemer repeat purchase rate and 5x orders from loyalty & SMS customers

“We feel like we have a strategic partner that we can leverage for guidance. If you want to focus on retention, go with the Yotpo platform and best-in-class products.”

Gian Singh, eCommerce Director at PSD Underwear Read more
Tenderly Rooted CS
+ 20 %

increase in CLTV and 89X SMS program ROI

“We leverage both Reviews and SMS alongside subscriptions. Knowing that we can leverage the tools from one product into another is transformative for retention!”

Kaben Kramer, Owner at Tenderly Rooted Read more
Chubbies background
+ 56 %

of all sales are from engaged shoppers who have interacted with reviews

"Yotpo has been vital in understanding, do people like this product? Are they engaging with this product in the way that we want them to?"

Tom Montgomery, Co-founder & CMO at Chubbies Read more

Marketing that actually moves the needle on LTV.

LTV revenue CVR

Increase repeat purchases

Use perfectly-timed engagements and rewards that are tailored to each customer to boost LTV and drive repeat purchase rates through the roof.

Drive repeat shopper sales

From AOV to recurring revenue, Yotpo has a range of ways to grow revenue — and our goal is for 50% of your sales to come from repeat shoppers.

Maximize conversion rates

Convert more shoppers with authentic content that alleviates hesitation, rewards that motivate, and messaging that creates a sense of urgency.

See it in action with Yotpo products
Yotpo platform logo
SMS
Yotpo platform logo
Loyalty & Referrals
Boost repeat purchases with rewards reminders Read more
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Yotpo platform logo
Loyalty & Referrals
Incentivize customers to buy from new categories Read more
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SMS
Win back +18% more customers with SMS Read more
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SMS
Yotpo platform logo
Reviews & UGC
Recover +33% abandoned carts with SMS & Reviews Read more
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Yotpo platform logo
SMS
Use SMS to give personalized product recommendations Read more
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Yotpo platform logo
Loyalty & Referrals
Give double rewards to promote new product releases Read more
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Yotpo platform logo
Reviews & UGC
Answer shopper questions with Q&A Read more
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Visual UGC
Convince shoppers to buy with Instagram galleries Read more
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Yotpo platform logo
Reviews & UGC
Increase conversion from emails with reviews Read more
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